Our Business Philosophy and Vision
Philosophy
We are a business community founded on the principles of Integrity, Security and Service.
We are a business that always chooses to do the "right thing" and honor
our relationships. We are a business working together with employees, agents and
customers to thrive in a competitive marketplace.
Vision
- To continue to grow and prosper together with our employees, agents and customers
- To be recognized by our customers as their primary partner due to our commitment
to quality and service
- To be recognized by our agents as their home base thanks to our reciprocal relationship
- To be recognized by our employees as a great place to work
Our History Highlights
2011 – To capture the brand equity of the legacy Retriever name...
Our Business Partnerships and Credentials:
ISO/MSP, NPC, First National Bank of Omaha
Katrina De Cleene
De Pere, Wisconsin
Retriever Merchant Solutions agent since 2009
"I'm a finance-driven person and have my customers' backs. I make sure they have
a customized plan based on their needs. Our merchants also know that when they need
help, our Customer Service people respond fast.
"When lightening struck one of my merchant's buildings, a new card machine was in
his hands the next day – we're all about speed and service, and ensuring our customer's
have the right plan at the right price point."